TaoBot support
Support for TaoBot Attendance
Use this page for help adding, using, troubleshooting, or removing the TaoBot Attendance Zoom app.
Contact support
Email support@taobot.work. Include your TaoBot account email, the Zoom meeting time, what you expected, what happened, and screenshots if useful. Do not send passwords, client secrets, OAuth tokens, or private calendar content.
Common support topics
Adding TaoBot to Zoom
Start from Add to Zoom or follow the Zoom guide.
Using TaoBot in a meeting
Open TaoBot from the Zoom Apps sidebar, review expected attendees, mark people present or waiting, and send reminders if enabled.
Calendar fallback
Connect Google Calendar or Microsoft Calendar when Zoom meeting context does not include enough expected-attendee data.
Slack reminders
Connect Slack to send private reminders to people who have not checked in yet, according to plan and workspace settings.
Billing and plans
Go to your TaoBot account console to review plan, seat, and billing settings.
Privacy requests
For access, deletion, correction, or other data subject requests, email privacy@taobot.work.
Troubleshooting checklist
- Confirm you are signed into the intended Zoom account.
- Reopen the Zoom Apps sidebar and launch TaoBot again.
- Check whether TaoBot says Zoom, calendar, Slack, seat, or plan access is missing.
- Use manual check-in if live attendance is unavailable.
- Disconnect and reconnect optional calendar or Slack integrations if authorization has expired.
- Contact support with the diagnostic message shown in TaoBot.
Support availability
Support is handled by email. Response times may vary by plan, severity, holidays, and queue volume.